The collaboration and communication in today’s enterprise world has grown by multi-folds, caused by the growing benefits offered by technologies like cloud and the way they have turned into a commodity in the eyes of the market. Multi-channel interaction components such as web chatting, video conference, video calling, file chatting, and social media have taken over the communication landscape that was previously dominated by calls, e-mails and texts. Companies are leveraging these technologies to share knowledge and keep the business running while spreading their footprint geographically.
Organizations are working towards driving collaboration with new systems born out of the idea of integrating multiple interaction functionalities into single software. Such software can be seen to increase the visibility of a firm and hence be able to reach out to its customers’ needs. Further, the use of cloud-based unified communication platforms are quickly gaining center stage as they provide cost-effective and easily customizable services like a third party hosting service. Cloud based solutions have simplified the overall management of communication system for enterprises owing to seamless customization and upgrades of software based application.
With the ever growing number of unified communication providers, it is an uphill task for a CIO to zero in on the apt service provider. To help tread in the right direction, we present to you CIO Applications’ “Top 25 Unified Communications Solution Providers - 2017.”