IGEL Technology: Deployment of UC Solutions Simplified

Growing expectations of the latest generation workforce is one of the major challenges that business face today. Unified Communications has become a natural tool for the millennials to use. As they move into the business world, they expect to have access to such tools at work. Despite the obvious efficiency benefits of the technology, the deployment and integration of Unified Communications into the Enterprise IT infrastructure can have its challenges. In the same way that IGEL evolved its thin clients to handle multimedia applications, thus developing their desktops and management software to ensure IT administrators can easily deploy and manage Unified Communication solutions in their IT environment. IGEL Technology is the provider for Managed Workspace solutions and Thin or Zero Client hardware. “Our products give customers access to the richest set of protocols, clients and local applications, supported by powerful remote management software. They also provide maximum control while minimizing cost and complexity,” says Heiko Gloge, Managing Director and Partner of IGEL Technology.

IGEL ensures that all major Unified Communications applications are easily deployed and configured to work seamlessly with their Linux and Windows-based thin and zero clients. To achieve this, they integrate the local drivers of the Unified Communications platform into the IGEL device firmware. This ensures that the Unified Communications application can be deployed quickly and efficiently using the IGEL UMS (Universal Management Suite) software. Alongside they fine-tune the Citrix, VMware or Microsoft client to ensure that the Unified Communications application delivers the best end-user experience.

Cisco Virtualization Experience Infrastructure (VXI), Microsoft Lync and Skype for Business have been supported on IGEL devices for more than three years. Any updates are automatically installed by the company, in their solutions to benefit their users.